One platform that answers, sells and books for your business.
The AI Sales Agent knows your products and is free forever. Around it sit the inbox, CRM, bookings, reviews and website tools it needs to finish the job, on one login with one customer record.
- £5 of free AI credit on your first £10 top up
- No monthly fee on the AI Sales Agent
- Live in under 5 minutes
- AI Sales Agent
- Inbox
- CRM
- Bookings
- Reputation
- Website Builder
- Priya S.WebsiteCan I change my delivery address?
- Tom W.EmailInvoice for order 1042
- Alex R.WebsiteDo you ship to Ireland?
Can I change my delivery address? I am moving on Monday.
Your order is already packed, so I will pass you to the team to update it.
AI handed over to Dispatch team
Hi Priya, no problem. What is the new address?
- TodayChat with the AI Sales Agent, handed to staff
- 12 OctOrder 1042 paid, £108.00
- 3 OctBooked a fitting, Wednesday 10:30
Illustration of the product, with sample data.
Best sellerOur best seller
The AI Sales Agent is free forever.
No monthly fee and no service charge. It answers customers from your own products, takes the order in the chat and hands over to your team when a person is better. You pay only for the replies it sends.
- Monthly fee
- £0
- Free AI credit on your first top up
- £5
- Per AI reply
- 5p to 10p
- Unused credit
- Never expires
- Hi, I am looking for a gift for my mum. She loves gardening.
- Lovely idea. Is it for indoors or the garden, and roughly what budget did you have in mind?
- Something like this, under £50?
- That looks like our Willow garden trug:Willow garden trug£42.00
- Voice note: "Perfect, I will take it. Can it come by Saturday?"
- Yes, it arrives Saturday. Here is your order:Willow garden trug£42.00Gift tagFreeDelivery SaturdayFreePay £42.00 securely
- Could someone call me about a bulk order for my gardening club?
- Of course. I am passing you to the team now, with this whole chat, so you will not need to repeat anything.
- Handed to your team in the inbox
Asks before it shows
It finds out what the customer needs, and who it is for, before it suggests anything.
Finds it from a photo
A customer sends a picture and the agent matches it to your catalogue, then shows a product card.
Takes the order, even from a voice note
It listens, confirms the details and sends a secure payment link inside the chat.
Hands over when a person is better
Bulk orders, complaints or anything you choose go to your team with the whole chat.
Example conversation for an illustrative shop. Each AI reply is priced within the 5p to 10p range.
- Products on one login
- 8
- AI Sales Agent monthly fee
- £0
- Per AI reply, from
- 5p
- To go live, typically
- 5 min
Everything a growing business does with customers, in one place.
Follow a customer from first question to repeat order. Each stage uses the same customer record, so nothing is copied between tools.
Answer every message, day or night.
The AI Sales Agent replies from your own products and policies on your website, and on Messenger, Instagram and WhatsApp once Meta approves them.
- Priya S.WebsiteCan I change my delivery address?
- Tom W.EmailInvoice for order 1042
- Alex R.WebsiteDo you ship to Ireland?
- Sam K.WebsiteThanks, that is perfect
Can I change my delivery address? I am moving on Monday.
I can help with that. As your order has already been packed, I will pass you to the team to update it.
AI handed over to Dispatch team
Hi Priya, no problem. What is the new address?
Illustration of the product, with sample data.
Turn a question into a paid order.
Product cards, baskets, coupons and payment links inside the conversation. Build your own online store when you need one.
Illustration of the product, with sample data.
Fill the diary without the back and forth.
Booking pages, deposits through Stripe, classes, staff calendars and reminders. The AI books from the chat.
Illustration of the product, with sample data.
Know every customer and earn their review.
Every chat, order and booking on one customer timeline, with deals and tasks. Ask for a review after each purchase.
New
Café fit out£1,500
Wedding order£820
Quoted
Office gifts£2,700
Won
Repeat order£390
Workshop booking£120
- TodayChat with the AI Sales Agent, asked about bulk pricing
- 12 OctOrder 1042 paid, £108.00
- 3 OctBooked a consultation
Illustration of the product, with sample data.
Stay in front of the people who already like you.
Email campaigns, WhatsApp broadcasts and automation flows with UK consent built in are coming soon.
- Basket left for 2 hours
- Has marketing consent?
- Wait 1 day
- Send reminder email
Illustration of the product, with sample data.
Built on three ideas.
All in one
Chat, inbox, CRM, bookings, reviews and your store share one login and one customer timeline.
AI at the centre
The AI Sales Agent answers from your own products and policies, and every other product makes it smarter.
People in charge
Guardrails you set, a person a click away and free typed staff replies. The AI hands over whenever it should.
What's included with Cygnoverse
The jobs Cygnoverse does today, the separate tools many businesses pay for instead, and what those tools typically cost each month. Together they come to US$239 (about £179) or more, against £80 for Starter.
See packages and pricing| Features | Replaces | Other tools | Cygnoverse |
|---|---|---|---|
| AI sales agent | Chatbase | US$40 (about £30)/month | Free forever |
| Website and social inbox | Crisp | US$45 (about £34)/month | Included |
| CRM and pipeline | HubSpot | US$20 (about £15) per seat/month | Included |
| AI booking and appointments | Acuity Scheduling | US$20 (about £15)/month | Included |
| Reputation management | NiceJob | US$75 (about £56)/month | Included |
| Website builder (online store) | Shopify | US$39 (about £29)/month | Included |
| Overall price | US$239 (about £179) or more per month | From £80 per month | |
The cost of one reply
What does one reply cost? The arithmetic, step by step
Say a team member is paid the UK National Living Wage. Check the numbers against your own.
£12.71 × 8 hours = £101.68 a day, ÷ 480 minutes = 21p a minute
- 01
Hourly wage
UK National Living Wage, age 21 and over, in force from 1 April 2026 and still in force on 26 October 2026
£12.71 an hour - 02
A paid day
£12.71 × 8 hours
£101.68 - 03
Minutes in a paid day
8 hours × 60 minutes
480 minutes - 04
Cost of a minute
£101.68 ÷ 480 minutes
21p - 05
Writing one reply
Reading the message, checking price and stock, typing the answer
1 minute or more
So for the cost of one reply typed by hand, the AI writes about 2 to 4, and each goes out in seconds, at any hour.
- The sum assumes the team member replies for all 8 paid hours without a break. Take out meals and rest, and each reply costs more.
- Employer costs such as National Insurance, pensions and holiday pay are not counted, so the real cost of a typed reply is higher.
- The AI's cost comes out of your AI credit, which you top up in pounds. Typed staff replies never use credit. The AI answers routine questions so your team can do the work only people can do.
- Wage checked 26 October 2026: GOV.UK: National Minimum Wage and National Living Wage rates.
Built for businesses, and for the agencies that help them.
For businesses
Shops, salons, clinics, studios and service businesses that get questions all day and want to answer them all.
- Start with the free AI Sales Agent
- Top up AI credit and pay only per reply
- Take everything with Starter at £80 per month
For several businesses
Running more than one business, or advising clients? Talk to us and we will fit a plan to you.
- One login across your businesses
- We set it up with you
Works with the services you already use.
Only what Cygnoverse actually connects to today, and what is awaiting approval.
- StripePayment links, deposits and checkout
- ShopifyWebsite widget, customers and orders
- WooCommerceCustomers and orders
- ResendEmail delivery
- BrevoEmail delivery
- GoogleSign in and services
- MetaMessenger, Instagram and WhatsApp, awaiting approvalComing soon
Product and company names are trademarks of their owners and are used only to describe integrations.
Free to start. Add more only when you need it.
The AI Sales Agent is free forever. Packages bring every product together, and AI credit is separate and usage based on every package.
Best seller
AI Sales Agent
£0 per month, free forever
Answers, sells and hands over, day and night. You pay only for the AI replies it sends: 5p to 10p each.
- £5 of free AI credit on your first £10 top up
- No monthly fee and no service charge
- Credit never expires
- Typed staff replies are free
For one business
Starter
£80 per month
Launch offer: sign up by 30 November 2026 and keep this price for 12 months. Then £99 a month.
Every Cygnoverse business tool for one business.
- AI Sales Agent
- Website and Social Inbox, CRM and AI Booking and Appointment System
- Reputation Management and Website Builder
- One login for your whole team
7 day free trial. AI credit separate.
We are inviting a small number of businesses at a time. Request your invitation and we will contact you.
7 day free trial on every package. See full pricing
Security and UK GDPR, in plain English.
We are a UK company. Your customers trust you with their details, so we build for that from the start.
Read about security- Two factor sign in for every Cygnoverse account.
- Encrypted in transit and at rest.
- UK GDPR and the Data Protection Act 2018 guide how we handle personal data.
- Guardrails you control: topics to avoid, discount limits and when to hand over.
- Clear about AI: replies are generated by third party AI providers, which may process data outside the UK. See our privacy policy.
Planning agentic AI? Talk it through with us.
A 30 minute video call for businesses planning AI sales agents, automation or integrations. US$50, paid securely by Stripe when you book with our AI Booking and Appointment System. Full refund if you cancel up to 24 hours before.
Questions people ask first.
Anything else, email info@cygnoverse.com.
What is Cygnoverse?
One platform for small businesses, led by the AI Sales Agent, which answers customers and takes orders in the chat. The Website and Social Inbox, CRM, AI Booking and Appointment System, Reputation Management and more share one login and one customer record.
Is the AI Sales Agent really free?
Yes. It is free forever, with no monthly fee and no service charge. You get £5 of free AI credit on your first £10 top up. After that you top up AI credit and each AI reply costs 5p to 10p, depending on what it uses. Credit never expires.
What do the packages cost?
Starter is £80 per month for every product for one business, with a 7 day free trial. It is £99 a month after the launch offer. Launch offer: £80 a month for your first 12 months when you sign up by 30 November 2026. After that, £99 a month.
Is AI use included in the packages?
No. AI credit is separate and usage based on every package, so you pay for the AI you use and nothing more. Typed staff replies are always free.
Will it work with my website?
Yes. The chat widget is one line of code and works with Wix, Shopify, WordPress, Squarespace, Webflow and plain HTML.
What about Instagram, Messenger and WhatsApp?
They are built and awaiting Meta approval, so they are marked coming soon. Website chat works today.
Where is my data processed?
Cygnoverse Ltd is a UK company and follows UK GDPR. AI replies are generated by third party AI providers, which may process data outside the UK. Our privacy policy explains how and what safeguards apply.
Put your customer conversations in one place.
Free forever, no monthly fee. £5 of free AI credit on your first £10 top up, then 5p to 10p per AI reply from credit that never expires.